TMAP® - Quality for Cross-Functional Teams Certification

What is TMAP® – Quality for Cross-Functional Teams Certification?

TMAP® Quality for Cross-Functional Teams provides the required knowledge and skills that are important for building quality in IT systems and gaining confidence that the pursued business value can be achieved. The certification attests to the participants’ knowledge and practical experience on the following QA & testing subjects (amongst others):

The VOICE model for achieving business value in IT delivery
IT delivery models, emphasizing DevOps
Cross-functional teams and the principles of continuous quality engineering
The whole-team approach and its significance for both Dev and Ops
Continuous everything, including test automation and CI/CD pipeline
Total cost of quality considerations
Indicators, reporting mechanisms, and effective alerting
Quality measures for a comprehensive evaluation
Personal, interpersonal, and team skills development
Diverse test varieties, such as performance, usability, and security testing
Experience-based testing methodologies, including exploratory and mob testing
Test design principles, covering boundary value analysis, path coverage, condition-oriented testing, code coverage, and mutation testing
QA & testing topics like reviewing and pull requests, along with continuous improvement strategies

How can I obtain this certification?

To be certified, you must pass the TMAP® – Quality for Cross-Functional Teams certification exam. 

Certification and exam Certification

All training course participants will receive a certification of attendance and will prepare for taking the certification exam.

TMAP® – Quality for Cross-Functional Teams Certification

The certification exam is provided by the independent exam provider iSQI. This is a 1,5-hour exam with 40 questions.

Target Audience

TMAP® Quality for Cross-Functional certification is for all people working in or with high-performance IT delivery teams (such as DevOps and Scrum). Relevant roles include business analysts, product owners, developers, operations people, quality engineers, testers, users, scrum masters, agile coaches, release train engineers, etc.

Required Knowledge

For this certification, basic knowledge of information technology, working in teams, and an Agile way of working is required. There are no specific certifications required.


About TMAP®

In today’s IT world cross-functional teams are expected to deliver business value with the right quality at speed. TMAP® supports this new way of working towards built-in quality, which goes beyond just testing.

Performing QA & testing activities in an organization requires a wide variety of knowledge and skills.
This certification enables professionals to perform these operational activities.

This module content is based on the book “Quality for DevOps Teams” and the TMAP body of knowledge on

Certification Introduction

TMAP® Quality For Cross-Functional Teams Training

In this video, Rick Marceles introduces the new TMAP® training and certification “TMAP: Quality for cross-functional teams”. You will get a brief overview of what this training course is all about and that it is relevant for all people involved in Scrum and DevOps IT delivery.

Training Course

To get ready for the TMAP® Quality for Cross-Functional Teams Certification, you can take the training course with a recognized training provider. Find an accredited training provider for TMAP® Quality for Cross-Functional Teams!

The training course lets participants get experience on these subjects through short introductions followed by relevant exercises and leaves ample room for sharing experiences by all participants. During the course, the participants der for will also practice exam questions.

You can now register for the TMAP® Quality for Cross-Functional Teams Course with any of our Accredited Training Providers.


Download the comprehensive training course syllabus and the content details of the exam

Module Summary

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Evolution of TMAP®

From its origins to today's comprehensive certification framework

In this video, Rick Marceles, a principal quality consultant, outlines the evolution of TMAP®. He mentions key publications like “Testing According to TMAP®” in 1995 and “Quality for DevOps Teams” in recent years. Marceles explains the transition from TMAP® next to the current TMAP® certification scheme, consisting of four modules. Visit TMAP® for more inforamtion.